Automated refund recovery · No win, no fee

Your deliveries were late.
We get your money back.

FedEx and UPS guarantee on-time delivery. When they miss — you're owed a refund. We file it automatically. You keep 75%.

Connect Gmail — it's free See how it works
$127
avg recovered per user/mo
98%
of refunds go unclaimed
75%
goes straight to you
How it works

Three steps. Zero effort.

You connect your email once. We handle everything else — forever.

01
📬

Connect your Gmail

Read-only access. We scan for shipping confirmation and delivery emails from FedEx, UPS, and USPS.

02
🔍

We find the late ones

Our system cross-checks promised delivery dates against actual delivery times. Any slip = a valid refund claim.

03
💸

We file. You get paid.

We submit the claims automatically. When the carrier pays out, 75% lands in your account. We take 25% only on success.

Live demo

See it in action

Click through to see exactly what LateBack does with your inbox.

lateback.app — dashboard

Connect your inbox

We'll scan your emails for late delivery refund opportunities. Read-only. Takes 10 seconds.

🔒 Read-only access · We never store your emails · Revoke anytime

Scanning last 90 days of delivery emails…

3 refunds found 🎉

FedEx & UPS owe you money. Ready to claim.

Total claimable
$68.40
FedEx Express
Tracking: 7489234756823
Priority overnight — delivered 2 days late
$28.50
Ready to claim
FedEx Ground
Tracking: 6123847562910
Guaranteed delivery missed by 1 day
$22.90
Ready to claim
UPS Ground
Tracking: 1Z999AA10123456784
Guaranteed delivery missed by 3 days
$17.00
Ready to claim

We take 25% ($17.10) only if we recover. You keep $51.30.

Filing your claims…

Submitting to FedEx and UPS carrier portals. Usually takes 3–5 business days to process.

✓
Claims drafted
3 dispute letters generated
✓
Carrier portals accessed
FedEx + UPS authenticated
⟳
Submitting claims…
Uploading tracking data
○
Awaiting carrier response
3–5 business days
🎉

Claims submitted!

We'll monitor for the payout and notify you when the money lands. Here's your cut:

You receive
$51.30
From $68.40 total · LateBack fee: $17.10

New late deliveries will be filed automatically every week. No action needed.

Pricing

Simple. You only pay when we win.

No subscriptions. No upfront fees. We only take a cut if we recover money for you.

Free forever
$0
Always free to scan and discover
Gmail inbox scanning
Late delivery detection
Refund amount estimates
Manual claim export
Auto-recovery
25%
of what we recover for you
Everything in free
Automatic claim filing
Carrier portal submission
Weekly monitoring, zero effort
Payout tracking dashboard
FAQ

Common questions

Absolutely. FedEx and UPS both have published money-back guarantee policies. You are entitled to a refund when they miss their promised delivery date. We simply automate the claim process that you could do yourself manually.
We request read-only OAuth access to your Gmail. We only look at shipping-related emails (FedEx, UPS, USPS). We never read, store, or process any other emails. You can revoke access at any time from your Google account settings.
It depends on how much you ship and which carriers you use. FedEx and UPS both offer full shipping cost refunds for late deliveries — even a few Priority packages per month adds up fast.
We only charge our 25% on successful recoveries. If a claim is rejected, you pay nothing. We'll also re-file rejected claims with additional documentation when possible.
Refunds are typically issued as account credits with the carrier. We track when the credit is applied and send you a report. For business accounts, credits can also be applied to future shipping costs.

Stop leaving money on the table.

Connect your Gmail in 10 seconds. We'll show you exactly what you're owed — for free.

Get started free →